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Call us on 01632 960107 or fill in the contact form. Tell us what's wrong or what you need, we'll respond the same working day.
Hartwell & Sons Plumbing
Stafford's Family Plumber
Three generations. No callout charge. Same-day response.
Today
Mon-Fri 8am-6pm · Sat 9am-1pm
What We Do
Plumbing Services in Stafford
From emergency callouts to full bathroom installations, Hartwell & Sons cover every aspect of domestic plumbing and heating across Stafford and the surrounding towns.
Emergency Callouts
Burst pipes, leaks, boiler breakdowns, we respond same-day on weekdays with no callout charge. Gas Safe registered and equipped to handle any domestic emergency across Stafford, Stone and Cannock.
Bathroom Installations
Complete bathroom fitting from design through to final tile. We handle all plumbing, waste, tiling and fixtures in-house, no subcontractors, no delays, one team from start to finish.
Boiler Servicing
Annual boiler servicing by Gas Safe registered engineers. We service all major brands and provide a full written report. Regular servicing keeps your warranty valid and your home safe.
Leak Detection
Non-invasive leak detection using thermal imaging and acoustic equipment. We locate hidden leaks in walls, floors and ceilings without unnecessary damage to your property.
About Us
Three Generations of Stafford Plumbers
Hartwell & Sons started with Tom's grandfather fitting boilers across Stafford in the early 1970s. His son followed him into the trade, and now Tom runs the business with the same principles they've always worked by: answer the phone, turn up on time, fix it properly.
We're Gas Safe registered and CIPHE members. Every job, from a dripping tap to a full bathroom refit, gets the same care. We don't subcontract, we don't charge for callouts, and we clean up before we leave.
Stafford, Stone, Penkridge and Cannock are our patch. We know these houses, the pipework, the soil types, the boiler brands that local builders fit. That local knowledge means faster diagnoses and fewer surprises.
Fifty years fixing Stafford. We still answer the phone.
Hartwell & Sons in Numbers
3
Generations
50+
Years Combined
0
Callout Charge
4
Towns Covered
How It Works
From Call to Completion
Every job follows the same straightforward process, no surprises, no hidden fees.
Free Assessment
We visit your property, assess the work and give you a clear, written quote with no obligation. For emergencies, we diagnose on arrival.
Scheduled Work
We book a time that suits you and arrive when we say we will. For larger jobs like bathroom installations, we provide a full project timeline.
Quality Check
Every job is tested before we leave. Gas work is certified, joints are pressure-tested, and we clean up after ourselves. If it's not right, we come back.
Why Stafford Chooses Hartwell & Sons
Gas Safe Registered
Every gas job is carried out by a Gas Safe registered engineer and comes with full certification. Your safety is never a shortcut.
Same-Day Response
Call us on a weekday and we'll respond the same day. For emergencies, we aim to be at your door within the hour across Stafford.
No Callout Charge
We never charge just to turn up. You only pay for the work we do, quoted in advance and agreed before we start.
Common Questions
Plumbing FAQs for Stafford Homeowners
No. There is never a callout charge with Hartwell & Sons. You only pay for the work we carry out, and we provide a written quote before we start.
Yes. All our engineers are Gas Safe registered and carry their cards on every job. We provide full gas safety certificates for all gas work.
On weekdays we respond same-day and aim to be with you within the hour across Stafford. Evenings and weekends are covered on a best-efforts basis.
We cover Stafford, Stone, Penkridge and Cannock. For larger projects like bathroom installations or underfloor heating we can sometimes extend our range, just ask.
Yes. We handle the entire bathroom installation in-house, plumbing, waste, tiling and fixture fitting. No subcontractors. We provide a full project timeline before work begins.
Once a year. Annual servicing is required to keep most boiler warranties valid and ensures your system is running safely and efficiently. We service all major brands.
Call Hartwell & Sons Today
No callout charge, no obligation. Same-day response on weekdays.
Call us direct
0117 496 0107
Request a Quote
Get in Touch
Tell us what you need and we'll get back to you the same working day. No callout charge, no obligation.
Upcoming Dates
Open days and community sessions. Here is what is coming up.
2025-11-08
Boiler Health Check Morning
A free winter boiler check clinic. This date has passed, so it drops off the live site.
2025-12-02
Community Repair Café
We joined the local repair café. Also now in the past.
